Frequently Asked Questions
Everything you need to know about shopping with Afrocentric Network.
What types of products does Afrocentric Network offer?
We specialize in a curated selection of authentic Afrocentric apparel, handcrafted jewelry, home decor, and beauty products sourced directly from talented artisans and designers across the continent and the diaspora.
How long does shipping take?
Standard shipping typically takes 5-10 business days. For handmade or custom-order items, please allow an additional 3-5 days for production before your order is dispatched.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties may apply depending on your country's regulations.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn or unused items within 30 days of delivery for a full refund or exchange, excluding shipping costs.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout experience.